IRS Launches New Verification Process for Certain Online Services

The IRS has updated how users sign in and verify their identity for certain IRS online services with a mobile-friendly platform. The platform relies on trusted third parties and provides an improved user experience. This new process is part of the agency’s Identity, Credential and Access Management (ICAM) initiatives to provide more ways for identity verification and accessing IRS tools. The IRS is using ID.me, a trusted technology provider of identity verification and sign-in services. Taxpayers with an existing ID.me account from the Child Tax Credit Update Portal, or from another government agency, can sign in with their existing credentials.

The list of online applications include (1) online account; (2) various transcripts; and (3) payment agreements. To verify their identity with ID.me, taxpayers need to provide a photo of an identity document such as a driver’s license, state ID or passport. The IRS will transtion e-Services tools for tax professionals to this new sign-in system in the summer of 2022.